A few days ago I wrote a post “8 Simple and Effective Ways To Improve Your Communication Skills” and decided there were a few other tips that needed to be shared as well.
I going to start this list with #9 and you can read the first 8 by clicking here.
Some of these tips apply to public speaking and some apply to public speaking as well as online communication.
Here’s 8 More Simple and Effective Ways To Improve Your Communication Skills.
9. Consider visual aids. If delivering a presentation, consider visual aids to add interest. The aids should not take all the attention away from you. It should merely enhance your presentation and work to keep the audience’s attention on what you are saying.
10. Watch your body language. Your words might be saying one thing but your eyes, hands and posture might be saying something else. Try to appear natural and confident.
Never cross your arms and don’t put your hands in your pockets. Look at yourself in a mirror to see what others are seeing.
You want to come across as warm, friendly, trustworthy and believable.
11. Establish eye contact. It is suggested that you establish eye contact with those you speak with. This applies whether you are speaking to one person or a room full of people. If speaking to a group of people, take turns selecting one member at a time to focus on.
Look them in the eye, and when you have their attention, focus for a few seconds so they also realize you just shared eye contact before looking away. Each time you are moving across a stage or looking around a room, choose a different person to share eye contact with. This will make all of them feel included.
If you are presenting online through a hangout or webinar, you can’t actually look at a person eye-to-eye but remaining focused on your computer screen as if you were talking one to one will help keep their attention and allow them to concentrate on what you are saying.
12. Spice up your vocals. A monotone speaker will send your audience to sleep. Sound excited when appropriate, slow down when you want to stress something important or serious, use different volumes and speeds and inflections in your voice.
Note: If you overdo this in casual conversation you risk appearing insincere and trying too hard. The key is to sound enthusiastic, but natural!
13. Dress appropriately. Whatever the occasion, if you want to attract and keep attention, dress appropriately. You don’t want attention on your outfit, you want it on you. You can never go wrong if you dress professionally. Keep distracting accessories, like flashy ties and jewelry, to a minimum.
Obviously this is for public speaking. Working online whether it’s a hangout, webinar, training, we can be more casual in our attire but its still important not to be offensive in whatever you are wearing.
14. Don’t be critical or a Know-It-All. In casual conversations or in meetings, don’t come across as a know-it-all or overly critical.
Don’t force your personal opinions on others. Ask if they are interested to hear your opinion, especially if what you are about to say might be sensitive.
15. Look for common ground. In heated debates or outright arguments, look for common ground, any point, no matter how minor, that you can agree on.
Keep your own voice calm and quiet. Remain respectful. You can win the other person over by letting him know you are listening, respecting his different point of view and by remaining calm.
16. Avoid slang and jargon, especially in presentations. Leave the “ums and ahs” and words such as “like” to the teenagers.
Try to match your manner of speech with your audience.
Sometimes using slang may be allowed as long as your audience knows what you are referring to.
Let me go ahead and add that the same applies in online communication when using acronyms such as TBT, LOL, BRB, NP, and many more.
Do you know the acronyms I just used?
If not, here’s a list that may be helpful.
Top 50 Most Popular Text Terms
Made a mistake? Don’t beat yourself up.
Read more articles on communication:
Realize that some people respond better when you get straight to the point, while others need that longer story-telling phase.
Then, there are those who turn off if you talk too fast because they can’t keep up, and others who tune out because you are speaking too slow and boring them.
You can’t please all the people all the time, but you can hold their attention long enough to get your point across if you master the basics!
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